ONLINE THERAPY

Learn More About Teletherapy Below

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Elevate Mental Health offers online therapy (teletherapy, video therapy or telehealth) using a HIPPAA compliant secure service. Online therapy can be done through your phone, tablet, desktop computer or laptop. This allows you to gain all the benefits of traditional in-person therapy in the comfort of your own home, office or whatever location best fits your needs.

During the initial session we will help you develop a firm understanding of the nature of your problem and be an active participant in any treatment decisions. We will create a treatment plan along with treatment outcomes and expectations to make the process as clear as possible.

 

Whether we are meeting face-to-face or through teletherapy, we look forward to helping you live your best life!

Benefits of using teletherapy:

 

  • Continue sessions while temporarily away on business or vacation

  • No commute to and from the office

  • Attend therapy with the click of a button

  • Remain in the comfort of your own home, office or any other location you’d like to be

  • No mask required!

Frequently Asked Questions

Is online therapy effective?


Yes! Research continues to show that telehealth is just as effective as in-person face-to-face treatment. At Elevate Mental Health we have found that clients may have some reservations about doing therpay over a computer, tablet or phone. These are the same clients that after the intial session or two report that they enjoy the ease and ability to regularly fit therapy into their busy schedules. Teletherapy also gives you the freedom to attend no matter where you are without the need to commute. Click here for more information about telepsychology.




Does my insurance cover online therapy sessions?


The answer is most likely yes. Since the onset of COVID most insurance companies have apporved the use of telehealth. Click here to look up your insurance carrier for current coverage or contact your insurance company directly. Please note that Elevate Mental Health is an out-of-network provider for all insurance companies. We will provide a superbill upon request for you to submit to your insurance for possilbe reimbursement.




Do I have to meet with a counselor face-to-face?


No. Elevate Mental Health is able to provide all of the necessary resources online so that you can complete all of the intake forms, make an appointment, pay for services and meet with your therapist from the comfort of your own home, office or whenver else you would like to be.




Is it hard to use the technology?


No. All you need is a relialbe internet connection and a compter, tablet or phone with a video camera and micophone. Prior to your session you will be provided with a HIPAA compliant video link from doxy.me. All oyu do is click on the link at the time of your sessin to begin. You may test the link prior to your session to insure it will work adequately and amke the process as easy as possible.




What type of computer and internet do I need?


Elevate Mental Health's telehealth provider (doxy.me) recommends the following: For computer: A Mac/PC/Linux/Chromebook with camera, microphone, and speakers. An Internet connection with at least 350 Kbps download and upload speeds. We HIGHLY recommend anything above 10-15 Mbps to have a better experience. Google Chrome, Mozilla Firefox, Microsoft Edge or Safari 11+ (latest release versions). The latest operating systems, such as Windows 10 or MacOS Catalina. TCP ports 80 and 443 open (sometimes firewalls will block these ports; if you are having trouble connecting while on a workplace network, ask your IT team to check this) For iOS and Android: Use Safari 11+ on your iOS devices (latest version of iOS) Google Chrome on your Android device The following are not compatible with doxy.me: Amazon Kindle and other e-readers Voice-controlled smart speakers such as Alexa or Google Assistant